Cancellation policy

PURCHASE OPTIONS CANCELLATION POLICY

1. Cancellation by Customer: If you wish to cancel a purchase made through our website, you may do so within 1-3 Days from the time of purchase. To initiate a cancellation, please contact our customer support team at 516 508-3135. Cancellations requested beyond this timeframe may not be eligible for a refund.

2. Refund Eligibility: Refunds for cancelled purchases will be processed based on the following criteria:

• If the cancellation request is made within the specified timeframe, a full refund will be issued to the original payment method.
• If the cancellation request is made after the specified timeframe, we reserve the right to assess the eligibility for a refund on a case-by-case basis.

3. Non-Refundable Items: Certain products or services may be non-refundable. Non-refundable items will be clearly indicated at the time of purchase.

4. Processing Time for Refunds: Refunds for eligible cancellations will be processed within 3-5 days from the date the cancellation request is approved. Please note that it may take additional time for the refunded amount to appear in your account, depending on your financial institution.

5. How to Request a Cancellation: To request a cancellation, please contact our customer support team at 516 508-3135. Please provide your order number and the reason for cancellation in your communication.

6. Changes to Purchase Options: We reserve the right to modify, discontinue, or update any purchase options, including pricing and availability, at our sole discretion. In the event that a purchase option you have selected becomes unavailable or undergoes a significant change, we will notify you and provide appropriate alternatives or solutions.